Frequently Asked Questions
How long does the visa process take?+
Processing times vary by destination and visa type. Tourist visas typically take 5–15 business days, while student and work visas may take 2–8 weeks. Some embassies offer express processing at an additional fee. We always advise starting your application well in advance of your travel date.
Do you guarantee visa approval?+
While no one can guarantee an embassy's decision, our thorough preparation, attention to detail, and extensive experience give you the best possible chance. With a 98% approval rate across thousands of applications, our track record speaks for itself. If your visa is denied, we review the reasons and advise on reapplication strategies.
What documents do I typically need?+
Common documents include a valid passport (minimum 6 months validity), passport-size photos, bank statements (3–6 months), employment or business letters, travel insurance, flight itinerary, and hotel bookings. Specific requirements vary by embassy — we'll provide a detailed, customized checklist for your destination.
How much does your visa service cost?+
Our service fee depends on the destination and visa type, typically ranging from KES 3,000 to KES 15,000. Embassy fees are charged separately and vary by country. Contact us for a specific quote — we always communicate all costs upfront before you commit.
Can you help if my visa was previously denied?+
Yes! We specialize in strengthening reapplications after denials. We review your previous application, identify potential weaknesses, and build a stronger case with additional supporting documents, improved cover letters, and better presentation of your travel intentions.
Do I need to visit the embassy myself?+
For some countries, yes — particularly the US and UK which require in-person interviews. For many other embassies, we can submit your application on your behalf. We'll advise you early on whether a personal appearance is required and help you prepare for it.
Can you process visas for a group or family?+
Absolutely! We handle group and family visa applications regularly. Whether it's a family holiday, corporate delegation, or church group, we coordinate all applications together to ensure consistency and maximize approval chances for the entire group.
